Privacy Policy

1. Introduction

Walterscheid New Zealand respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and protect your personal information when you interact with our website or communicate with us.

By using our website, you agree to the terms of this policy. If you do not agree with this policy, please do not use our site.

2. Data Collection

We may collect personal information from you when you:

  • Visit our website

  • Contact us via web forms, email, or phone

  • Subscribe to newsletters or updates

  • Request product information or quotes

  • Apply for job opportunities

This data may include:

  • Name, address, email address, and phone number

  • Company name and job title

  • Technical information such as IP address, browser type, and operating system

  • Usage data (pages visited, time spent on site, etc.)

We collect this data to ensure we can provide relevant information, products, and services to our users and customers.

3. Use of Personal Information

Your data may be used for the following purposes:

  • Responding to inquiries or customer service requests

  • Processing transactions or quotations

  • Improving our website’s functionality and user experience

  • Marketing communications (only where consent is provided)

  • Legal compliance or as required by New Zealand law

4. Data Storage and Protection

Walterscheid New Zealand takes data security seriously. Your personal data is stored securely and only accessible to authorised personnel. We implement appropriate technical and organisational measures to safeguard the confidentiality and integrity of your data.

However, please be aware that no method of electronic transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and provide social media features. By continuing to use our website, you consent to the use of cookies.

You may disable cookies in your browser settings, though doing so may affect the functionality of our website.

6. Third-Party Services

We may use third-party service providers to support our website, such as analytics platforms (e.g., Google Analytics) or hosting providers. These third parties may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. Your data may be disclosed only:

  • To trusted service providers under strict confidentiality

  • To comply with legal obligations

  • To protect the rights, property, or safety of Walterscheid, our users, or others

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for data processing

  • Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise these rights, please contact us at +64 7 376 9911 or parts@walterscheid.co.nz

9. Accuracy of Information

While every endeavor has been made to supply accurate information, errors and omissions may occur.

Accordingly, Walterscheid New Zealand does not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation, or omission, whether negligent or otherwise, contained on or accessed through our website.

10. Intellectual Property

Material on this website may be protected by copyright, trademark, patent, or other protections, even if not explicitly stated. You may not reproduce, distribute, or use such material without prior written consent from Walterscheid New Zealand or the relevant rights holder.

11. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this website. We encourage users to review this page periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact:

Walterscheid New Zealand
104 Claret Ash Drive, Tauhara, Taupo 3330, New Zealand

Tel. +64 7 376-9911

parts@walterscheid.co.nz